Privacy Policy

Section 01

Who we are

This website is operated by GJ Wheels. In this policy, “GJ Wheels”, “we”, “us” and “our” means the business responsible for providing small car sourcing support and managing this website.

For the purposes of UK data protection law, GJ Wheels is the controller of the personal information we collect and use in connection with our website, enquiries and vehicle sourcing services.

Contact details

Business name: GJ Wheels
Email: garthsfp@hotmail.co.uk

Section 02

The personal information we collect

We may collect personal information directly from you when you use our contact form, submit a vehicle application form, email us, call us, message us, or otherwise ask us to help with your car search.

Depending on how you interact with us, this may include:

Your name and contact details, such as email address, phone number and postal area.
Your vehicle requirements, such as budget, preferred make or model, gearbox, mileage, age, fuel type, insurance needs, practicality needs and must-have features.
Information you choose to include in messages, forms or supporting documents.
Communication records, including emails, form submissions and notes from conversations.
Technical website information, such as IP address, browser type, device information, pages viewed and cookie preferences, where applicable.

Please avoid sending unnecessary sensitive information unless we specifically ask for it and it is relevant to the service you have requested.

Section 03

How and why we use your information

We use personal information for the following purposes:

To respond to your enquiry or message.
To understand your vehicle search requirements.
To provide vehicle sourcing support, shortlist suitable cars and communicate options to you.
To send you service-related updates and follow-up messages.
To keep business records and manage our relationship with you.
To improve our website, forms, customer service and internal processes.
To comply with legal, accounting, tax, fraud prevention and regulatory obligations.

We do not sell your personal information. We do not use your personal information for unrelated marketing unless you have given consent or the law allows us to do so.

Section 04

Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using personal information. Depending on the situation, we may rely on:

Contract

Where processing is necessary to provide a service you have requested or to take steps before entering into an agreement with you.

Legitimate interests

Where we have a business reason to use your information, such as responding to enquiries, managing records and improving our service, provided your rights are respected.

Legal obligation

Where we need to keep or use information to comply with legal, tax, accounting or regulatory requirements.

Consent

Where you have clearly agreed to a specific use, such as certain optional marketing or non-essential cookies.

Section 05

Who we share your information with

We only share personal information where it is necessary, appropriate and lawful. This may include sharing information with:

Website, email, hosting, form and IT service providers that help us operate our business.
Professional advisers, such as accountants, insurers or legal advisers.
Vehicle-related service providers, where required to support your enquiry or requested service.
Regulators, law enforcement, courts or public authorities where required by law.

Where we use third-party service providers, we expect them to protect your information and only use it for the purpose of providing services to us.

Section 06

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to provide our service, respond to enquiries, keep business records, resolve disputes and meet legal obligations.

As a guide:

General enquiries may be kept for up to 12 months after our last contact with you.
Customer and service records may be kept for up to 6 years where needed for accounting, tax, legal or record-keeping purposes.
Website analytics and cookie data may be kept for shorter periods depending on the tool used and your cookie choices.

We may delete or anonymise information sooner where it is no longer needed.

Section 07

How we protect your information

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These steps may include using secure systems, limiting access to information, keeping devices and accounts protected, and reviewing how information is stored.

No website, email system or online service can be guaranteed to be completely secure. Please take care when sending information online and avoid sending unnecessary confidential details.

Section 08

Cookies and website analytics

Our website may use cookies or similar technologies to make the site work, improve performance, understand how visitors use the site, and support security.

Essential cookies may be used because they are needed for the website to function. Non-essential cookies, such as analytics or marketing cookies, should only be used where permitted by law and, where required, with your consent.

You can usually control cookies through your browser settings. If you block some cookies, parts of the website may not work as expected.

Section 09

International transfers

Some service providers we use may process information outside the UK. Where this happens, we expect appropriate safeguards to be in place to protect your personal information in accordance with UK data protection law.

Section 10

Your data protection rights

Depending on the circumstances, you may have the right to:

Ask for a copy of the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your personal information.
Ask us to restrict how we use your information.
Object to certain uses of your information.
Ask for your information to be transferred to another organisation, where applicable.
Withdraw consent where we rely on consent.

To make a request, please contact us using the details in this policy. We may need to confirm your identity before responding.

Section 11

Complaints

If you have a concern about how we use your personal information, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Information Commissioner’s Office

Website: ico.org.uk

Phone: 0303 123 1113

Section 12

Changes to this policy

We may update this privacy policy from time to time to reflect changes to our services, website, legal requirements or business processes.

The latest version will be published on this page. Please check this page occasionally to stay informed about how we handle personal information.